Rainy Green
LIBRARY SERVICES & COMMUNITY ENGAGEMENT PORTFOLIO
Portfolio
Online Resume
SUMMARY
Experienced library professional with expertise in coordinating volunteers, and creating community programs to engage teens and families. Background in building strategic partnerships and leading accessibility initiatives across public libraries and other public and non-profit cultural institutions.
Experience
Customer Service Specialist
Richland Library Southeast | Columbia, SC | 2022-Present
- Assisted with training staff on Polaris Leap, the Library of Things, the Seed Library, Cervis, Library Intercept, and Marq
- Increased attendance at children and teen programs and acquired in-kind donations on behalf of the library through collaboration with third-parties, including Congaree National Park, the South Carolina State Museum, the State Library, Firefly Toys & Games, and Nothing Bundt Cakes
- Reimplemented the volunteer program at Southeast; interviewed and trained volunteers and coordinated their schedules
- Formed the Celebration Committee at Southeast; planned CSI Day 2024, staff birthdays, new staff welcome parties, and other staff-focused celebrations
- Kickstarted the Southeast Book Group’s return following its closure during the pandemic
- Advised on upgrades to the Multisensory Room and Sensory Friendly programming
Customer Service Associate
Congaree National Park | Hopkins, SC | 2020-2022
- Planned and assisted with improving accessibility and creating an all-around better experience for diverse audiences
- Scripted and directed a short film about hiking safety to be played in the visitor center
- Advised park guests on planning their day and what resources were available to them to ensure the best and safest experience
Library Associate
Doddridge County Public Library | West Union, WV | 2018-2019
- Planned and promoted programming for over 20 community events, each averaging 30–50 participants
- Implemented a successful redesign of the Teen Room to increase attendance from teens and create a “third space” that promotes creativity, learning, and socializing
- Organized and led a team of teen volunteers in assisting with library programming and holiday decorations
Education
Master of Library Information Science
University of South Carolina | Anticipated December 2025
Bachelor of Arts in Liberal Studies
University of South Carolina | May 2022